Note:

• Prime Products: These items are ready to ship.
• For other products, dispatch times vary depending on the type.
• Please refer to the table above for estimated dispatch times.
• Once dispatched, delivery typically takes 3-4 business days.

Lost or Damaged Products

Rescheduling and Delivery Issues

• Tracking: After shipping, we provide a tracking number. It\'s the customer\'s responsibility to follow up with the courier. If the courier holds the order for any reason or attempts delivery when you\'re unavailable, you must contact them. If there are multiple failed delivery attempts, the courier may destroy the parcel, and we will not be responsible for such incidents.
• Unaccepted Deliveries: If a customer refuses to accept delivery of a parcel and requests its return to the courier, the parcel will be considered lost or destroyed. Unfortunately, in such cases, we are unable to process a return. To arrange for a return, the customers are requested to accept the delivery and follow the return instructions provided.
• Incorrect Address Deliveries: Please ensure your shipping address is up to date. Once dispatched, we are unable to reschedule delivery to a different address. Please contact the courier for further actions or solutions. In case the order stays undelivered, the item will not be received back, as courier return costs and duty charges can often exceed the value of the items themselves. In such cases, the package will unfortunately be destroyed, and we won’t be able to process cancellations or returns.

Delayed Orders

If your order is delayed or you encounter any issues with delivery, please don’t hesitate to contact us:

• WhatsApp: 03110265532
• Email:  info@humzulf.com

Other Policies

At Humzulf we aim to provide high-quality products and excellent customer service. Please review our policy regarding returns and exchanges:

Return & Exchange Conditions

• Change of Mind: We do not accept returns or exchanges if you change your mind about the product. Please ensure you are satisfied with your choice before placing an order.

• Damaged or Defective Products: If you receive a damaged or defective product, we are happy to assist with a return or exchange.

Important Details

• Timeframe for Returns/Exchanges: To qualify for a return or exchange, you must contact us within 5 days of receiving the product. Unfortunately, we cannot process any returns or exchanges beyond this period.

• Product Condition: In the case of damaged or defective products, please provide a clear picture of the issue to help us process your request swiftly.

How to Initiate a Return/Exchange

1. Contact Us: Reach out to us via one of the following channels within 5 days of receiving your product:
   • WhatsApp: 03110265532
   • Email: info@humzulf.com
2. Provide Details: Include your order number, product details, and a photo of the damaged or defective item (if applicable).

We will guide you through the return or exchange process and ensure a resolution as quickly as possible.

Thank you for shopping with Humzulf!